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Cloud & Fibre differentiates its services with Highlight

Guildford, UK – 26 March 2019: Cloud and Fibre has chosen Highlight’s network and application performance monitoring to differentiate its services and to build on its core values of being an organisation that promises honesty, integrity, and transparency.

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Highlight launches suite of Managed Services in combination with its SaaS cloud network and application monitoring and reporting platform

Guildford, UK – 19 March 2019: Highlight extends its cloud network and application performance monitoring platform with a suite of new Managed Services. By coupling its expertise with its unique SaaS offering, Highlight’s Managed Services removes management, administration, analysis and insight tasks from service providers internal resources, enabling cost efficiencies whilst delivering value to customers in a tough market.

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Blackstar Solutions enhances customer retention with Highlight

Guildford, UK – 14 February 2019: Blackstar Solutions, a unified communications provider based in Bristol and Cardiff, has chosen the Highlight network and application monitoring service to further improve customer retention.

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Highlight is back on the road for The Sound of Gamma Roadshow

The Gamma Roadshow is set to return this year, with the Gamma senior management team touring the UK over two weeks in February and March. Highlight is a strategic partner and a sponsor at these events and will be joining Gamma in Glasgow, Manchester, Birmingham, and London.

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What does 2019 hold for Managed Service Providers? Here’s what Highlight thinks…

With 2019 rapidly approaching, service providers are under more pressure than ever as customer expectations continue to rise. Service providers must go above and beyond to exceed these expectations and fulfill promises that have been made. Conventional contracts and SLAs alone are no longer sufficient and will not provide the assurance that customers require to operate their businesses smoothly and hassle-free.

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P2C Communications steps up customer service and finds perfect sales tool with Highlight

Guildford, UK - 25 September 2018: P2C Communications, a managed service provider based in Farnham, Surrey has selected Highlight’s network and application monitoring service to enhance its customer service, and to give its account management team the perfect sales tool.

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