“Before they buy networks with Class-of-Service, our customers need proof they're getting the fast networks they pay for. We provide Highlight as part of our Managed Services offering, and Class Insight shows Traffic and Delay across each class, clearly and quickly. You can't argue with that”
MPLS or Private networks start here: individual classes of service, and the performance they’re delivering, picked out in colour.
By the time they're reporting on networks with Class-of-Service, most reporting tools are heavily technical and complex. Very few business users have the time or background to use them, so they can't directly see how their investment is being used ; or have the confidence to move their critical applications into this new environment.
Our Premium Pack customers tell us Highlight provides the right information : clear, visual pictures of the network and the classes within it. As Aberdeen Group found recently in a NetEvidence sponsored survey, Best-in-Class Enterprises now expect complex SLAs based on much more than up-time : with Highlight, our Service Provider partners have the information to demonstrate delivery of these complex Service Level Agreements with confidence.
Access and Performance capabilities from other packs
Class Insight : full visibility of bearers, and the classes within them
Performance Insight : extended Performance reporting, across classes
Sub-Element visibility : see VPN Tunnels, Multilink circuits, or Frame PVCs
