Richard Thomas, NetEvidence CEO, explains why making your customers ‘sticky’ means giving them easy, fast visibility of the services you’re delivering
Richard Thomas has worked in the Telecomms industry for 25 years across a range of organisations, from Startups to IBM. Richard’s background includes both Technical and Business roles, and he has contributed to various industry journals as well as being an early member of Interop’s ‘NOC Team’ in the USA and Europe. His work providing Network Design consultancy to large enterprises led him to appreciate the difference good visibility makes in operating and growing networks of any size. He founded NetEvidence in 2001.
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