Highlight - News Insight

Business-oriented alerting, via EMail

Clear graphical notes and alerts dropped into your mailbox

Highlight's 'News Insight' capability overcomes many of the limitations of traditional network alert engines. Typically, alerting overwhelms business users or delivers highly technical information in an uncontrolled stream. SNMP traps need an expensive back-end system which operations can see, but business users can’t; the sheer volume or duplication of SMS or email alerts can be an issue.

With News Insight, Highlight watches for metrics that exceed boundaries you set - such as response time, or load. For Enterprise users, it's a way to keep tabs on your network without even logging in ; EMail updates can go to a workstation, or mobile. For Service Providers, it's a sure way to keep your network and your service in front of your customers, and give them the comfort of knowing they're on top of the network.