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As an Enterprise IT team you have to manage an increasing list of applications, network types and services. Often, you rely on external service providers for connectivity, hosting and support. For the Service Provider this is clearly an opportunity - but for the IT Team trying to deliver fast, reliable applications across networks with little visibility, it's a difficult environment.

Existing tools in the Network Reporting market tend to be complex, engineering-based products that require time and expertise to use - and their visibility rarely extends across the outsourced network. Using Highlight clears the fog and gives everyone in your organisation clear, fast visibility of what's happening - whether it's one Service Provider for a single Metro Ethernet circuit, or a 1,000-node global MPLS network from multiple Operators. Highlight lets you outsource with confidence.

Is this you ?

Senior Management

• Are you considering outsourcing all your IT to a single service provider? How would you measure their performance?
• Are you confident your IT spend is aligned to the business priorities you have set?
• Are you exploiting your existing IT assets to the full?

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IT Management

• Can you measure the performance of your service providers, independently of what they tell you?
• Can you easily report to senior management in terms that they can understand and relate to?
• Would the ability to forecast capacity requirements based on actual demand, rather than best guesses, be useful?

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Operations

• When the network runs slow, do you know why? Would you like to know before it happens?
• Do you have to support users 24*7, in and out of the office, on fixed and mobile devices?Are you constantly being asked to do more with less?
• Are the metrics you measure aligned with the performance of key applications?

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