Far too many Network Reporting tools end up gathering dust, serving up information too 'dry' or technical to use outside a small group of people.
Highlight is designed from the ground up to be used every day of the week, everywhere from Engineering to the Boardroom - with no translation needed. Highlight addresses the network challenges you face as an enterprise.
Balancing day-to-day operation of a network against the need to move forward puts tremendous pressure on a Networks team:
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The Enterprise Network |
Always up-to-date, Highlight is an instant picture of what's happening. See the patterns and trends which so often lie behind obscure or impending problems. Using Meeting Point functionality, it is easy to get other people's thoughts on what you're seeing. The network becomes the simple, visible utility it should be, and interruptions for the Networks Team are greatly reduced. |
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Management need to approve budget and lay out strategy. Explaining a technical environment to this non-technical audience is a challenge, but essential when justifying ongoing and new, expenditure. Management may simply not bother to ask for information on the network because getting it is too much effort. |
Repeatedly converting engineering data into something you can show to the board is exhausting and wastes time. Highlight delivers clear, concise reports which are directly accessible for all levels of staff, and our unique Meeting Point functionality makes it really easy to share and discuss the reports with anyone else in your organisation. |
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The business constantly demands change: incorporating new technology, new applications, links, services… Without clear understanding of today’s network, it is impossible to predict the effect these changes will have and the effect on user experience and management opinion. |
Highlight gives clear understanding of performance today. Identify spare capacity on which to introduce VoIP, network backups, automated transfers... Find bottlenecks. See the stability, health and load that underpins application performance. View the application make-up of traffic. |
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Delivery of Network Services involves many components spread across parties in and beyond your organisation… a network service provider, system integrators, security services, voice carriers, hosting, outsourced applications… and this map is constantly changing with convergence and triple/quad play services |
Managing service quality from a variety of providers is your responsibility. SLA’s are meaningless without proof and service is more than just a monthly percentage. Highlight lets you see overall performance and enables co-ordinated management of your providers. Highlight's sharing capabilities give you common ground on which to discuss network performance, proving the value of your investment. |
